Fun in the River

Our Services

Living in Tokyo is a dream for many people across Japan and around the world. Whether you're looking to move to Tokyo from somewhere else, or you're living in Tokyo and wanting to find a new home, we want to make the process simple, smooth, and fulfilling for you.  

We understand the difficulties that can be encountered when looking and applying for real estate in Japan as a foreigner – as well as challenges connecting utilities and renting furniture. That’s why we’ve developed a personalized, comprehensive service for customers.

Multilingual Staff

Our multilingual staff will assist you at all steps through the process. Our lease documentation is also provided in English, and all other documentation is explained in English as well as Japanese. You are also able to ask questions during a face-to-face online or in-person meeting, so you feel thoroughly informed and comfortable to sign your lease.

Innovative Property Search

Our technical and support team work together to create a list of best-match properties for you quickly and efficiently. We only shortlist the most foreigner-friendly and up-to-date listings.

Transparent Fees

Renting in Japan may have different fee names and structures from your home country (eg. key money, cleaning fees, 24-hour support, key exchange fee), so we are here to make this completely transparent for you and ensure there are no hidden fees.

Assistance Setting up

We understand that moving home in Tokyo can be a daunting process, which is why AtHearth offers support with connecting utilities, installing the internet, and arranging rental furniture (if required). We want to help make your move as smooth as possible. 

Simple Registration

Start your search within minutes with AtHearth via our simple registration form. After you submit your form, you'll hear from our customer support team within 24 hours with a list of suggested properties.

Smooth Viewing Process

We'll arrange property viewings at times that suit your schedule, as well as accompany you to each viewing to ensure you find all the answers you need.

Paperless Application

Where traditional rental applications might involve 4-5 pages of handwriting in Japanese and a hanko stamp, we have streamlined this process into one comprehensive online application form, which can be completed in English.

Ongoing Support

Our support doesn’t end with the handing over keys, we support all our tenants throughout the entire duration of their lease. From aircon not working to a change of living circumstances and communicating with property management.  

What our customers say

Fun in the River
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Lehel Babos

​Can't recommend these guys enough. The team were incredibly patient and worked with me on finding the right place. They also supported me through the entire process, from searching for apartments, signing the lease, setting up utilities and everything in between... Read more

Find an apartment in Tokyo with AtHearth