We understand the difficulties that can be encountered when looking and applying for real estate in Japan as a foreigner – as well as challenges connecting utilities and renting furniture. That’s why we’ve developed a personalized, comprehensive service for customers.
Here are the ways we'll save you time, and show that we care.
Our multilingual staff will assist you at all steps through the process. Our lease documentation is also provided in English, and all other documentation is explained in English as well as Japanese. You are also able to ask questions during a face-to-face online or in-person meeting, so you feel thoroughly informed and comfortable to sign your lease.
The largest foreigner-friendly property database in Japan
Our specialized license allows us exclusive access to new listings, which our agents personally curate for customers. Where up to 90% of properties listed on other real estate sites are already taken or not foreigner-friendly, we only shortlist foreigner-friendly, available properties.
Property viewings at your convenience
We'll arrange property viewings at times that suit your schedule, as well as accompany you to each viewing to ensure you find all the answers you need.
Easy online applications
Where traditional rental applications might involve 4-5 pages of handwriting in Japanese and a hanko stamp, we have streamlined this process into one comprehensive online application form, which can be completed in English.
Assistance with moving-in and out
We understand that moving home in Tokyo can be a daunting process, which is why AtHearth offers support with connecting utilities, installing the internet, and arranging rental furniture (if required). We want to help make your move as smooth as possible.
Ongoing support throughout your lease
Our support doesn’t end with the handing over keys, we support all our tenants throughout the entire duration of their lease. From aircon not working to a change of living circumstances and communicating with property management.